Privacy and your registration.

What we collect

Our registration form asks for your first name, phone number, city, the number of people needing a doctor, optional language and call-time preferences, and consent to contact you. We also include the page where you registered. We do not ask for an email address, health-card number, symptoms, diagnoses or medical records.

How we use it

With your consent, your details are sent through our existing Google-based mail service to staff@aafiyat.net. Aafiyat Outreach Centre may call or text you about your request and help with doctor matching, care-resource searches and next steps. This is not a patient portal or medical care.

If you choose WhatsApp, we may contact you by WhatsApp only to arrange care; please do not send health details by WhatsApp.

We work with our affiliated partner Aafiyat Medical Centre and other clinics. Read the relationship disclosure. Please discuss permission with our team before sharing any further personal or health information with a clinic.

Google Analytics and Google Ads

We use Google Analytics and Google Ads to measure how visitors find our site and whether they submit a help request. These tools may use cookies. They do not receive the information you type into our forms.

The registration pages use the existing Google tag. A successful registration can send a generate_lead event without your name, phone number, city, language or other form details.

Your questions and choices

To ask about your registration, withdraw contact consent or request deletion, email staff@aafiyat.net. Please do not include health details. Email is not suitable for urgent or confidential clinical discussions.

For emergencies call 911; for health advice call Health811.